For any occasion or person, select the best card for you
Enjoy an easy, secure & convenient way to shop with a Mastercard® gift card or prepaid card. Purchase your card online by clicking on the buttons below or visit a branch near you to get instant access to a Prepaid or Gift Card.
UPDATE - On July 26, 2021, we updated our Gift Card & Prepaid card manager sites to provide a seamless online experience. Existing cardholders will need to create a new login using the 'Get Started' link. Choose the option 'I have a card' and you'll gain access to all of your cards.
Mastercard® Prepaid & Gift Cards
- Prepaid Reloadable Card
Order or register your Prepaid Card
Safely manage your finances with a Prepaid Reloadable Card. Load the amount you want to spend and start shopping without the risk of an overdraft. Plus - choose from a General Prepaid Card, Student Card or Travel Card to fit your needs.
- Gift Card
Activate or register your Gift Card
Choosing the right gift is hard, but it doesn't have to be with a gift card. Plus, avoid the hassle of cash and shop at millions of locations worldwide.
Prepaid & Gift Card FAQs
How do I activate my card?
To activate and register your City & County Credit Union gift card, visit the Gift Card Manager site or call (886) 902-6082. To activate and register a PrePaid card, visit the Card Manager Site. When you register you card online you'll be able to view your account balance, verify your account transactions and lock/unlock your card to protect yourself from fraudulent transactions.
UPDATE - On July 26th, 2021, we updated our gift card & prepaid card manager sites. Existing cardholders will need to create a new login using the 'Get Started' link within the card manager sites. Choose the option 'I have a card.'
Can I use my card for online purchases?
Yes. You may use your gift or prepaid card for mail order, phone, and online purchases. Please make sure you register your card on the My Card Manager site and update your account with the correct billing information or the transaction may be declined. Please note that gift cards cannot be used towards online gambling.
What should I do when the merchant’s sales terminal asks me to press “Debit” or “Credit”?
You have the option to press ‘Credit’ or ‘Debit’ button. The credit transaction will require you to sign a sales receipt to authorize the purchase and the debit transaction will require you to enter the PIN you set for your card to authorize the purchase.
What if the item I want to purchase exceeds the value of my Gift Card or Reloadable Card?
If the purchase amount exceeds the available card balance, then you must inform the merchant of the amount you want to pay with your card and that you will pay the difference in cash, check, credit or debit card. If the purchase amount exceeds the available balance of your card, the transaction will not be approved.
What if the purchase is denied?
If a decline occurs, the card's available balance is probably less than the purchase amount. You may inform the merchant of the remaining balance on the card and use another form of payment to pay the difference, subject to the policy of the merchant. Also, please be aware that some merchants - for example, restaurants, car rental agencies, salons, mail-order companies, and cruise lines - preauthorize for an amount slightly higher than your actual transaction to ensure sufficient funds for tips or incidental expenses. This amount is "held" until the transaction settles to your card. Only the amount you sign for will ultimately be deducted from your card. Use of the card at automated fuel dispensers requires that a specific minimum balance be available on the card, which is determined by the issuer of the prepaid card, in order to complete the transaction. Again, only the actual amount spent will ultimately be deducted from the card.
What should I do if my Gift Card or Reloadable Card is lost or stolen?
Contact the Card Center immediately at 1-866-902-6082.