Monday through Friday with occasional Saturday mornings
Maplewood, MN - 2 Positions Available
Member Connections Manager (Call Center Manager)
CCCU is looking for a Member Connections Specialist for our credit union's call center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chat. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate members on credit union products and services that will help them be financially successful.