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Careers At CCCU

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At City & County Credit Union, we know greatness starts from the inside. From our team of front line employees to our Member Connections staff to our behind the scenes crew that develops new products & technologies – we take pride in creating a team of employees who share the same mission that we do – empowering you to do more, by doing what’s right every day.

Each employee works relentlessly to create lifelong relationships with our member-owners. From buying their first home to starting an emergency fund, we’re committed to helping our members reach their biggest & smallest financial goals – and of course helping them celebrate every milestone along the way.

If this leaves you inspired, explore City & County Credit Union’s opportunities to join our team.

Current Job Openings

Schedule

Monday through Friday 

Location

Hannibal, Missouri

Reports to 

Regional Branch Manager

Responsibilities

CCCU is looking for a talented Branch Manager to guide all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. A successful candidate will have a hands-on approach with a knowledge of banking regulations and policies. You will provide back-up to your team, when needed, to ensure members are taken care of in a timely and professional manner.

Job Description

Job Application

Skills

  • 4-year college degree, or equivalent credit union or banking experience
  • 2 years’ supervisory experience, preferred – managing 6+ employees
  • Sufficient knowledge of modern management techniques and best practices, including training and development of employees
  • Consumer lending underwriting skills preferred
  • Notary and Medallion Stamp permissions
  • Ability to meet sales targets and production goals, results driven and member focused
  • Excellent organizational, customer service and communication skills

 

Location

Maplewood, MN with opportunity for hybrid

Reports to

Community Engagement Manager

Responsibilities

At City & County Credit Union, we are intensely passionate, creatively driven financial marketers obsessed with the ‘People Helping People’ philosophy. The Community Engagement Specialist, a vital team member on the Marketing Team, is responsible for raising awareness for the ‘People Helping People’ philosophy and cultivating relationships with key strategic partners, community leaders, non-profit entities and individuals to increase brand awareness for City & County Credit Union.

In addition, the Community Engagement Specialist will bring energy and passion for financial education, community events, volunteering, relationship building and cooperative banking. 

Job Description

Job Application

Qualifications:

  • Bachelor's Degree in Marketing, Communications or related field.
  • 4 years professional experience in business development, sales management and/or marketing experience.
  • Must be a licensed driver with a working automobile available to you at all times.
  • Excellent PC skills with a proficiency in many programs (Word, PowerPoint, Excel)
  • Experience in using graphic design software such as Photoshop and Illustrator in IBM platform and working knowledge of social media management platforms and email marketing softwares is beneficial.
  • General understanding of the financial/credit union industry including compliance-related issues.

 

Schedule

Monday through Friday with occasional Saturday mornings

Location

Maplewood or Minnetonka, MN with opportunity for hybrid

Reports to

Consumer Loan Processing Supervisor

Responsibilities

CCCU is looking for a Consumer Loan Processor to process a high volume of consumer and Home Equity loans.  You will ensure the successful delivery of loan related services in a timely manner, accurately and confidentially while protecting our organization’s credibility.  Loan Processor duties and responsibilities will include loading applications, processing and funding loans, managing reports, and processing and filing title/liens with a high level of exactness and attention to detail.

Job Description

Job Application

Skills

  • High School diploma required, with an Associates or Bachelor’s degree preferred
  • 2-3 years of Loan Processing or Consumer Lending experience in a financial service institution required – preferably with a credit union
  • Solid understanding of Consumer and Home Equity lending documents in a centralized lending environment
  • Familiarity with computers and banking applications/software, including MS Office and in-house data processing systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, goal oriented environment with good organizational skills and accuracy, meeting deadlines while maintaining a positive attitude

Schedule

Monday through Friday with occasional Saturday mornings

Location

Maplewood, MN with opportunity for hybrid

Reports to

Consumer Loan Processing Supervisor

Responsibilities

CCCU is looking for a Consumer Loan Processor to process a high volume of consumer and Home Equity loans.  You will ensure the successful delivery of loan related services in a timely manner, accurately and confidentially while protecting our organization’s credibility.  Loan Processor duties and responsibilities will include loading applications, processing and funding loans, managing reports, and processing and filing title/liens with a high level of exactness and attention to detail.

Job Description

Job Application

Skills

  • High School diploma required, with an Associates or Bachelor’s degree preferred
  • 2-3 years of Loan Processing or Consumer Lending experience in a financial service institution required – preferably with a credit union
  • Solid understanding of Consumer and Home Equity lending documents in a centralized lending environment
  • Familiarity with computers and banking applications/software, including MS Office and in-house data processing systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, goal oriented environment with good organizational skills and accuracy, meeting deadlines while maintaining a positive attitude

Schedule

Monday through Friday with occasional Saturday mornings

Location

Maplewood, MN - 2 Positions Available

Reports to

Member Connections Manager (Call Center Manager)

Responsibilities

CCCU is looking for a Member Connections Specialist for our credit union's call center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chat. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate members on credit union products and services that will help them be financially successful.

Job Description

Job Application

Skills

High school diploma required, Associates or Bachelor's degree preferred. Previous experience in a customer support role/call center environment with proven superior customer service skills including ability to cross-sell products and services. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

Schedule

Monday through Friday with occasional Saturday mornings

Location

St Paul, MN

Reports to

Branch Manager

Responsibilities

CCCU is looking for a Member Engagement Specialist (MES), the credit union’s version of a personal banker. You’ll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.

Job Description MES

Job Application

Skills

Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus. Knowledge of personal banking practices and regulations. Familiarity with banking software; excellent use of MS Office. Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision. Excellent communication skills. Member-oriented approach to handling problems with a positive attitude. High School diploma required, Associates or Bachelor degree preferred. 2+ years prior credit union or banking experience preferred.

 

Location

St Paul, MN with opportunity for hybrid

Reports to

Infrastructure Manager

Responsibilities

CCCU is looking for an experienced System Administrator to provide support to the activities and resources required to provide quality computer operations processing for a financial institution/credit union. The ideal candidate is certified in CompTia A+, CompTia Network +, current Microsoft Windows desktop operating systems and experienced with Hyland OnBase, Fiserv Spectrum platforms and the current BIA software. Our System Administrator will act as a team player within the Infrastructure team and the credit union as a whole. You will be flexible and adaptable to changing job requirements and have high attention to detail while working multiple projects simultaneously. This position requires our System Administrator to be on-call 24 hours per day.

Job Description

Responsibilities:

  • Set-up and implement standards for computer operation and use software support tools to process scheduling, reports, report generation, database administration, performance tuning, and security.
  • Troubleshoot and resolve problem associated with local and wide area network environments.
  • Diagnose hardware and software problems, and replace defective components.
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform routine network startup and shutdown procedures, and maintain control records. Demonstrate ability to startup and shutdown all branches, data centers, generators and UPS’s.
  • Recommend changes to improve systems and network configurations.
  • Train people in computer system use.
  • Research new technology, and implement it or recommend its implementation.
  • Coordinate with vendors and with Credit Union staff to facilitate purchases. Responsible for dealing with hardware and software vendors as well as technical support issues.
  • Applies system analysis techniques and process including consulting with users, to determine hardware, software or system functional specifications.
  • Documents, analyzes, creates, modifies, and tests computer systems or programs and scripts, including prototypes based on and related to user or design specifications.
  • Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance.
  • Log and track calls using problem management database, and maintain history records
  • and related problems.
  • Act as a key technical liaison between computer systems users, vendors, and IT.
  • May serve as project coordinator participant in various business or IT related projects.
  • Must be on call 24 hours per day.
  • Assist Infrastructure Manager and other IT staff when needed in progressing with current projects and ongoing resolutions while communicating with key IT staff and organizational leadership, as well as, day to day activities
  • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
  • Other responsibilities as assigned.

Qualifications:

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience required.
  • CompTia A+, CompTia Network+ certifications or equivalent recent experience preferred.
  • Current Microsoft Windows desktop operating system certification or equivalent experience.
  • Must have a System Administrator level computer certification as approved by the Credit Union.
  • Experience with Hyland OnBase, Fiserv Spectrum platforms, and the current BIA software preferred.
  • Three to five years of credit union experience preferred.
  • Must be a licensed driver with a working automobile available to you at all times.
  • Strong process engineering and analytical skills.
  • Strong interpersonal skills (verbal and written) with the ability to gain consensus across a diverse group of users.
  • Strong PC skills utilizing spreadsheets and word processing.
  • Ability to work remotely. Have access to high speed and reliable Internet access.
  • Ability to work in a computerized environment.
  • Excellent communication, customer service and organizational skills required.
  • Strong documentation skills require the ability to write technical documentation, routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Able to respond to problems and challenges in non-scheduled hours of operation, including the need occasionally to work evenings, weekend days, and holidays.

Benefits:

  • Health, dental and vision insurance
  • Health Savings/ Flexible Spending accounts
  • 401(k) and pension plans
  • Life insurance and supplemental insurance
  • Paid time off out of the office – Vacation time, Sick time and Paid Holidays
  • Employee referral program
  • Plus much more!

Schedule

Monday through Friday with occasional Saturday mornings

Location

Lake Elmo, MN, Part Time

Reports to

Branch Manager

Responsibilities

CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.

Job Description

Job Application

Skills

High school diploma required, Associates or Bachelor's degree preferred. One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

How To Apply

Submit a resume and application (PDF) to jobs@cccu.com. You can also mail your application to City & County Credit Union, Attn: Human Resources, 144 11th St E, Saint Paul, MN 55101.

Job Application

TIP - if you are having trouble viewing or completing City & County's application, make sure to download Adobe Acrobat reader on your device.

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We're Award Winning

In 2020, City & County Credit Union was recognized by Forbes as Best in State Credit Union in Minnesota and received the second highest member service score overall in the United States.

Forbes Best in State Award 2020 Forbes Best in State Award 2020

Benefits & Support

At City & County Credit Union, we’re committed to providing a foundation of support for our employees in and outside of the office with an extensive benefits and compensation package. For a complete list of our benefits view the Benefits Overview.

BENEFITs OVERVIEW

Health & Wellness

Enjoy low-cost medical, dental and vision insurance including fitness reward programs & an HSA with employer contributions.

Plus, opt in for supplemental coverage to offset the cost of expenses not covered by insurance.

Beyond insurance coverage, focus on your wellness with paid vacation, sick days & holidays.

Retirement & Financial Wellbeing

Plan for life beyond your career and your overall financial wellbeing with a matching 401(K) program and a pension plan.

Meet with our team of Financial Advisors to create a plan that works for you and your entire family.

Development

Your success, is our success.

We want to help you reach your career goals and keep moving forward.

Cover the cost of college with our tuition reimbursement program, create a career map with our job shadow program and attend trainings to keep growing your skills.

Equal Opportunity Employer

City & County Credit Union is proud to employ members of its community from all backgrounds. As a part of inclusion and providing the best for employees, CCCU happily abides by the following federal employment laws.

City & County Credit Union is an Equal Opportunity Employer.