Careers At CCCU

Homepage Hero Image

At City & County Credit Union, we know greatness starts from the inside. From our team of front line employees to our Member Connections staff to our behind the scenes crew that develops new products & technologies – we take pride in creating a team of employees who share the same mission that we do – empowering you to do more, by doing what’s right every day.

Each employee works relentlessly to create lifelong relationships with our member-owners. From buying their first home to starting an emergency fund, we’re committed to helping our members reach their biggest & smallest financial goals – and of course helping them celebrate every milestone along the way.

If this leaves you inspired, explore City & County Credit Union’s opportunities to join our team.

Current Job Openings

Schedule

Monday through Friday with occasional Saturday mornings

Location

Maplewood, MN (1 Part-Time, 1 Full-Time position)

Reports to

Member Connections Manager (Call Center Manager)

Responsibilities

CCCU is looking for a Member Connections Specialist for our credit union's call center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chat. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate members on credit union products and services that will help them be financially successful.

Job Description

Skills

High school diploma required, Associates or Bachelor's degree preferred. Previous experience in a customer support role/call center environment with proven superior customer service skills including ability to cross-sell products and services. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

Schedule

Monday through Friday with occasional Saturday mornings

Location

Eagan, MN
Shoreview, MN

Reports to

Branch Manager

Responsibilities

CCCU is looking for a Member Engagement Specialist (MES), the credit union’s version of a personal banker. You’ll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.

Job Description MES

Skills

Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus. Knowledge of personal banking practices and regulations. Familiarity with banking software; excellent use of MS Office. Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision. Excellent communication skills. Member-oriented approach to handling problems with a positive attitude. High School diploma required, Associates or Bachelor degree preferred. 2+ years prior credit union or banking experience preferred.

How To Apply

Submit a resume and application (PDF) to jobs@cccu.com. You can also mail your application to City & County Credit Union, Attn: Human Resources, 144 11th St E, Saint Paul, MN 55101.

TIP - if you are having trouble viewing or completing City & County's application, make sure to download Adobe Acrobat reader on your device.

We're Award Winning

In 2020, City & County Credit Union was recognized by Forbes as Best in State Credit Union in Minnesota and received the second highest member service score overall in the United States.

Forbes Best in State Award 2020 Forbes Best in State Award 2020

Benefits & Support

At City & County Credit Union, we’re committed to providing a foundation of support for our employees in and outside of the office with an extensive benefits and compensation package. For a complete list of our benefits view the Benefits Overview.

Health & Wellness

Enjoy low-cost medical, dental and vision insurance including fitness reward programs & an HSA with employer contributions.

Plus, opt in for supplemental coverage to offset the cost of expenses not covered by insurance.

Beyond insurance coverage, focus on your wellness with paid vacation, sick days & holidays.

Retirement & Financial Wellbeing

Plan for life beyond your career and your overall financial wellbeing with a matching 401(K) program and a pension plan.

Meet with our team of Financial Advisors to create a plan that works for you and your entire family.

Development

Your success, is our success.

We want to help you reach your career goals and keep moving forward.

Cover the cost of college with our tuition reimbursement program, create a career map with our job shadow program and attend trainings to keep growing your skills.

Equal Opportunity Employer

City & County Credit Union is proud to employ members of its community from all backgrounds. As a part of inclusion and providing the best for employees, CCCU happily abides by the following federal employment laws.

City & County Credit Union is an Equal Opportunity Employer.