Chat
Get your questions quickly answered by selecting the chat icon in the bottom right corner of our website. You’ll find answers to frequently asked questions, important updates & more twenty-four hours a day, seven days a week.
Want to chat with a live agent? Use chat during the hours below.
Monday – Friday | 7:30 AM – 5 PM
Saturday | 9 AM – Noon
Phone
To talk with a City & County team member, call Member Connections at (800) 223-2801 or (651) 225-2700.
Monday – Friday | 7:30 – 5 PM
Saturday | 9 AM – Noon
Simply need to check a balance or make a transfer? Call ATLIS, our automated phone teller at (800) 952-8527 or (651) 225-2772.
Messaging
Send City & County a secure message anytime from online banking. Simply log in to your account and click on ‘Contact Us’ in the upper right corner.
Or submit a contact form – do not include your member or account numbers for your safety & security.
In Person
Visit a City & County Credit Union branch near you to chat with us in person. With 8 Twin Cities metro locations and 5 General Mills exclusive branches, use our locator to find one closest to you.
Skip the line and make an appointment to visit a City & County Credit Union branch near you. This is not required, but does help you avoid the wait if we’re busy.
ATMs & Shared Branching
Enjoy access to 100,000+ fee-free ATMs nationwide alongside the ATMs located at our branch locations. Find an ATM near you.
Traveling? On the opposite side of town? Visit one of 5,000+ shared branches to conduct your business just like you are at City & County Credit Union. All you need is your member number & ID. Find a shared branch near you.
Community Giveback
Looking for a donation or sponsorship for your event? Complete City & County Credit Union’s giveback form. Make sure to have your event details ready!