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Prepaid Cards

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Our Prepaid Reloadable Cards program is discontinuing.

Prepaid Reloadable Card

City & County Credit Union no longer offers Prepaid Reloadable Cards. Instead, explore our debit card & credit card programs. 

If you currently have a Prepaid Reloadable Card, you can reload it until March 3, 2025 & use it until May 1, 2025 before your card is closed and remaining funds are transferred into your savings account.

Reload Prepaid Card

Credit Cards

Not finding what you are looking for? A City & County Credit Card could be the solution you’re looking for. Choose from a secured card, a low rate card or one that earns cash back.

Learn More Credit Cards

Prepaid & Gift Card FAQs

  • To activate or register your City & County Credit Union gift card, visit the Gift Card site or call (866) 902-6082. 
  • To activate and register a prepaid card, visit the Card Manager site. 

When you register you card online you'll be able to view your account balance, verify your account transactions and lock/unlock your card to protect yourself from fraudulent transactions.

Yes. You may use your gift or prepaid card for mail order, phone, and online purchases. Please make sure you register your card on the My Card Manager site and update your account with the correct billing information or the transaction may be declined. Please note that gift cards cannot be used towards online gambling.

You have the option to press ‘Credit’ or ‘Debit’ button. The credit transaction will require you to sign a sales receipt to authorize the purchase and the debit transaction will require you to enter the PIN you set for your card to authorize the purchase.

If the purchase amount exceeds the available card balance, then you must inform the merchant of the amount you want to pay with your card and that you will pay the difference in cash, check, credit or debit card. If the purchase amount exceeds the available balance of your card, the transaction will not be approved.

If a decline occurs, the card's available balance is probably less than the purchase amount. You may inform the merchant of the remaining balance on the card and use another form of payment to pay the difference, subject to the policy of the merchant. Also, please be aware that some merchants - for example, restaurants, car rental agencies, salons, mail-order companies, and cruise lines - preauthorize for an amount slightly higher than your actual transaction to ensure sufficient funds for tips or incidental expenses. This amount is "held" until the transaction settles to your card. Only the amount you sign for will ultimately be deducted from your card. Use of the card at automated fuel dispensers requires that a specific minimum balance be available on the card, which is determined by the issuer of the prepaid card, in order to complete the transaction. Again, only the actual amount spent will ultimately be deducted from the card.

Contact the Card Center immediately at 1-866-902-6082.